The coupon code can be applied only while placing the order

Kindly note that all our coupon codes are case sensitive. If you find that your code is not working, please ensure that you have entered the letters in the correct case. Double-checking this can often resolve the issue.

It's important to be aware that some coupons have an expiry date. If you are attempting to use a coupon after its expiration, it will not be valid.

Additionally, certain coupons may be applicable only on specific products or collections. This could be another reason why your code is not working as expected.

After thoroughly checking the above possibilities and if your code still does not work, please feel free to reach out to our customer support team at info@byzana.com via chat. We are committed to providing the best assistance possible and will do our utmost to help you.

Your satisfaction is our priority, and we appreciate your understanding and cooperation in resolving any coupon code issues you may encounter.

No.

Add the desired product to the cart and go to the checkout page. You will find an option to 'Apply coupon. Add the coupon code and click on 'Apply'. The discount will be applied to your order.