This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from our website, www.byzana.co (the “Site”).
COLLECTION OF PERSONAL INFORMATION When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. This information is referred to as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, please visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We do not store your credit card and other payment details with us. This information is referred to as “Order Information”.
By using the Site or making a purchase from us, you agree to allow your personal information to be used as stated below.
USE OF PERSONAL INFORMATION We use the Order Information that we collect to fulfill any orders placed through the Site, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- Provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and to improve and optimize our Site by generating analytics about how our customers browse and interact with the Site. We also use Device Information to assess the success of our marketing and advertising campaigns.
SHARING OF PERSONAL INFORMATION We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WordPress to power our online store, and we use Delhivery to deliver products to your doorstep. We also use Google Analytics to help us understand how our customers use the Site. You can learn more about how these third-party services use your Personal Information by visiting their respective privacy policy pages.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of receiving such communications by using the links provided in this Privacy Policy.
DO NOT TRACK Please note that we do not alter our Site’s data collection and use standard practices when we see a Do Not Track signal from your browser.
YOUR PRIVACY RIGHTS
As a European resident, you have the right to access, correct, update, or delete any personal information that we may hold about you. If you wish to exercise any of these rights, please contact us using the details provided below.
Please note that we process your information to fulfill any contracts we may have with you, such as when you place an order through our website, or to pursue our legitimate business interests. Your personal information may also be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
We will keep your Order Information on record unless you request us to delete it. This information is required for our business records and to ensure the best possible service to our customers.
CHANGES TO THIS PRIVACY POLICY
We may make changes to this privacy policy from time to time, as required by law or to reflect any updates in our practices. We encourage you to review this policy periodically to ensure you are aware of any changes.
CONTACT US
If you have any questions, complaints, or would like more information about our privacy practices, please contact us via email at info@byzana.com.