Terms of services

These Terms of Service (“Terms”) govern your use of the services provided by Byzana (“we,” “us,” or “our”). By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our services.


By agreeing to these Terms of Service, you confirm that you meet the age requirements in your state or province of residence or have obtained the necessary consent to allow any minor dependents to use this site. You agree not to use our products for any unlawful or unauthorized purposes and to comply with all applicable laws, including copyright laws, in your jurisdiction. It is strictly prohibited to transmit any harmful code, such as worms or viruses, that could disrupt or damage the operation of the Service. Failure to comply with these Terms will result in the immediate termination of your Services.


We reserve the right to refuse service to anyone for any reason at any time. You acknowledge that your content, excluding credit card information, may be transmitted unencrypted and may undergo changes to conform to technical requirements. However, credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, including access to the website, without our express written permission. The headings used in this agreement are for convenience and do not limit or affect these Terms in any way.


The information provided on this site may not always be accurate, complete, or up-to-date. The material presented on this site is intended for general informational purposes only. It should not be solely relied upon for making decisions without consulting more reliable, accurate, complete, or timely sources of information. Your reliance on the material on this site is done at your own risk.

Certain parts of this site may contain historical information, which is provided for reference purposes only. Historical information may not reflect current events and should not be considered as such. While we reserve the right to modify the contents of this site at any time, we are under no obligation to update any information on our site. It is your responsibility to stay informed about any changes to our site.


Product prices may change without prior notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time, without notice. We shall not be held liable for any modification, price change, suspension, or discontinuance of the Service, whether it affects you or any third-party.

PRODUCTS OR SERVICES (if applicable)

Certain products or services may be exclusively available online through our website. These offerings may have limited quantities and are subject to our Return Policy for returns or exchanges.

We have taken utmost care to accurately display the colors and images of our products on the store. However, we cannot guarantee that your computer monitor will accurately reflect the colors.

We reserve the right to limit the sales of our products or services to individuals, geographic regions, or jurisdictions at our discretion. We may exercise this right on a case-by-case basis and limit the quantities of any products or services offered. Descriptions and pricing of products are subject to change without notice, at our sole discretion.

We also reserve the right to discontinue any product at any time. Any offers for products or services on this site are void where prohibited. We do not warrant that the quality of any products, services, information, or other materials purchased or obtained from us will meet your expectations. We also do not guarantee that any errors in the Service will be corrected.


We maintain the right to refuse any order you place with us. Our sole discretion allows us to limit or cancel quantities per person, household, or order. These limitations may apply to orders made using the same customer account, credit card, and/or billing and shipping address. If we make changes or cancel an order, we will endeavor to notify you via the provided email, billing address, or phone number. We reserve the right to reject or prohibit orders that, in our judgment, appear to be from dealers, resellers, or distributors.

By purchasing from our store, you agree to provide current, complete, and accurate billing and account information. It is your responsibility to promptly update your account, including email address, credit card details, and expiration dates, to ensure smooth transactions and effective communication.

For further information, kindly review our Returns Policy.


Certain content, products, and services provided through our Service may include materials from third parties. Links to third-party websites on this site are provided for your convenience, but they are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we do not warrant or assume any liability or responsibility for them. Any transactions, including the purchase or use of goods, services, resources, or content from third-party websites, are at your own risk. Prior to engaging in any transaction, carefully review the policies and practices of the third party. For complaints, claims, concerns, or questions regarding third-party products, please contact the respective third party directly.


If we request specific submissions from you (such as contest entries) or you voluntarily provide creative ideas, suggestions, proposals, plans, or other materials (collectively referred to as “comments”), you agree that we have the unrestricted right to edit, copy, publish, distribute, translate, and use your comments in any medium, without limitation. We are not obligated to (1) maintain comments in confidence, (2) compensate you for any comments, or (3) respond to any comments.

While we may, at our discretion, monitor, edit, or remove content, we have no obligation to do so. Content that we find, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or objectionable, or that violates any party’s intellectual property or these Terms of Service, may be subject to removal.

By submitting comments, you affirm that they do not infringe upon any third-party rights, including copyrights, trademarks, privacy, or personal or proprietary rights. You also agree that your comments will not contain defamatory, unlawful, abusive, or obscene material, or any computer virus or malware that could harm the Service or any related website. You must not use a false email address, impersonate others, or mislead us or third parties regarding the origin of any comments. You are solely responsible for the accuracy of your comments. We assume no liability for any comments posted by you or any third party.


The submission of your personal information through the store is subject to our Privacy Policy. Please refer to our Privacy Policy for detailed information.


In addition to other restrictions outlined in the Terms of Service, the following uses of the site or its content are strictly prohibited: (a) engaging in any unlawful activities; (b) soliciting others to participate in illegal acts; (c) violating any local, state, provincial, federal, or international laws or regulations; (d) infringing upon our intellectual property rights or those of others; (e) engaging in harassment, abuse, discrimination, or harmful behavior based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) providing false or misleading information; (g) uploading or transmitting viruses or any other malicious code that may disrupt the functionality of the Service or any associated websites; (h) collecting personal information of others without consent; (i) engaging in spamming, phishing, or other deceptive activities; (j) using the Service for any obscene or immoral purposes; or (k) attempting to interfere with or bypass the security measures of the Service or any associated websites. Violation of these prohibited uses may result in termination of your access to the Service or related websites.


We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. Only warranties explicitly stated on the relevant product page shall apply to that specific product. We do not warrant that the results obtained from the use of the service will be accurate or reliable. You acknowledge that we may, from time to time, remove the service for indefinite periods or cancel the service without prior notice. You expressly agree that your use of the service, or inability to use the service, is at your sole risk. The service, along with all products and services provided through the service, are provided on an “as is” and “as available” basis, unless otherwise expressly stated by us. We make no representations, warranties, or conditions of any kind, whether express or implied, including but not limited to the implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no event shall Byzana, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the service or any products procured through the service, or for any other claim related in any way to your use of the service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available through the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


The failure of Byzana to exercise or enforce any right or provision of these Terms of Service shall not be deemed as a waiver of such right or provision. These Terms of Service, along with any policies or operating rules posted by Byzana on this site or related to the Service, constitute the entire agreement and understanding between you and Byzana. They govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and Byzana (including any previous versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against Byzana as the drafting party.


These Terms of Service and any separate agreements whereby Byzana provides you Services shall be governed by and interpreted in accordance with the laws of India, without giving effect to its conflict of laws principles. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.


The latest version of the Terms of Service can be reviewed on this page at any time. We retain the right to update, modify, or replace any portion of these Terms of Service at our discretion by posting updates and revisions on our website. It is your responsibility to regularly check our website for any changes. By continuing to use or access our website or the Service after any modifications to these Terms of Service, you acknowledge and accept the revised terms.


If you have any questions or concerns regarding the Terms of Service, please reach out to us at info@byzana.com

Our physical address is as follows: Ground Floor, F177/1C, Ward 2, Mehrauli, New Delhi – 110030

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