Profile & Account

Do I need to create an account to buy from BYZANA Website?

Yes, you need to create an account, you can also sign out as a Guest. though it is not necessary to create an account, we would strongly recommend that you create an account before placing an order. Having an account makes it very easy to check the status of your order, place a cancellation/return request, view order history and a host of other features

I have forgotten my account password, what should I do?

No worries! If you have forgotten your BYZANA account password, please go to the login screen and click on Forgot Password. Once done, please enter the email ID that you had registered your account with and a password reset link will be sent to your email ID. By clicking on this link, you can reset your password.

Once done, you should now be able to login with the new password.

Are my personal details secure?

Absolutely! At Byzana, we value customer privacy as our top priority. Rest assured that we do not store any financial details such as credit card numbers, debit card information, bank account numbers, UPI IDs, etc. Your personal data, including your name, email address, phone number, and delivery address, is securely stored and used solely for the purpose of shipping your orders and providing essential updates related to your orders. We have strict measures in place to protect your information, and we will never share your data with any third party. Your trust and confidentiality are of utmost importance to us, and we take every precaution to ensure the security and privacy of your personal data.

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