Shipping, Order Tracking & Delivery

How can I track my order?

Once your order is shipped, we will provide you with a tracking number via email or SMS. You can use this tracking number to monitor the progress of your order on our website or the respective courier's tracking portal.

Will someone call me before delivering the order?

We work only with leading shipping partners in India to assure that your delivery experience is great! Our courier partner will send a text message once your jewellery is out for delivery. You will receive a call from the delivery person before they reach the delivery address.

Can I make changes to my shipping address after placing an order?

We understand that mistakes happen. If you need to make changes to your shipping address, please contact our customer support as soon as possible. While we cannot guarantee that the changes can be made, we will do our best to assist you

How long does shipping take?

We strive to process and ship orders within 1-3 business days. The actual delivery time may vary depending on your location and the shipping method chosen during checkout.

What if my package is lost or damaged during transit?

In the unlikely event that your package is lost or arrives damaged, please reach out to our customer support immediately. We will investigate the matter and work towards a satisfactory resolution, which may include a replacement or refund.

Are there any additional shipping fees or taxes?

No, there is no hidden shipping fee or any taxes, all taxes are included in the listed price. we provide pan india free shipping.

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